Terms and Conditions of Electronic Services and Toll Free
Alinma Investment provides investment services through electronic channels (internet) and toll free, where accessing and using such services are subject to the following terms and conditions:
Alinma Investment will have the right, whatsoever the reason is, in refusing to execute any application for registration, accessing Alinma Investment website and any instructions or quarries received from the user through the website.
The customer has authorized Alinma Investment to execute any instructions received from the customer or the user through the internet and the toll free.
Alinma Investment is liable for executing all instructions and requests received electronically or by telephone from the customer, provided that they conform with the work rules and procedures in Alinma Investment, competent authorities regulations and the banking practices according to its sole discretion.
The customer acknowledges his total responsibility for his personal usage of Alinma Investment website according to the determined purposes and uses. In addition to his responsibility for conducting investment transactions, whether through electronic channels, banking phone and any other uses of such services by a person authorized by the customer to use accessing data (user name and password), also the customer is liable for fully maintaining them and non-disclosure of such data to any person, party or Alinma Investment staff. The customer acknowledges that the password is considered as the personal signature whoever is using the service. Alinma Investment shall never bear any damages, results, losses or compensations arising from non compliance with any of the foregoing. The customer is responsible for the soundness, safety and regularity of all transactions made by utilizing the service.
The user will bear all the expenses and telephone fees incurred in connection with linking his computer with Alinma Investment website; and any fees received by any vendor against accessing the internet. Alinma Investment may impose additional charges against any additional services requested by the customer through the website e. g. other information providers' services. The user will be advised with such fees through electronic channels.
The customer acknowledges that Alinma Investment, affiliated parties and its staff are not responsible for any losses, damages, financial claims or otherwise resulting from usage of user's identity and password. The customer is liable for informing Alinma Investment in writing if he discovered that the user name or the password became known to the others, so that Alinma Investment can take the necessary action. The customer shall be responsible for all transactions and instructions issued by him until Alinma Investment receives such written advice.
The customer is liable to maintain the confidentiality of all the data, information and dealings of his accounts as well as all other data that could be accessed, loaded or stored from any computer or the internet. The customer is also liable for any unauthorized use or utilization and all the results, losses, damages that may arise from such use, whether direct or indirect on the side of the customer or Alinma Investment.
The customer acknowledges non ownership of the electronic services' intellectual properties and copyright of Alinma Investment programs and documents, and he agrees not to allow his users to copy, amend, load or transfer the electronic services programs to similar electronic equipments.
Alinma Investment may cancel these services, at any time, without prior notice to the customer. Also the customer may cancel his subscriptions under a written application to Alinma Investment taking the responsibility for the transactions and services executed till the date he receives the cancellation acceptance advice.
The customer agreed to authorize Alinma Investment to send all the correspondences and advices related to this service through the e-mail or the fax, and he is committed to take all possible measures to maintain the confidentiality of these correspondences and shall be liable in case of breaching such a commitment.
The customer agreed to authorize Alinma Investment to record all calls and instructions, including addition of electronic services new users. These voice records will be evidence to the contents in case using the toll free.
Alinma Investment shall exert all the possible efforts to ensure establishment of its website and provision of the services. Alinma Investment is liable for acting and executing according to the user's instructions sent through Alinma Investment automated system and actually received by Alinma Investment. Alinma Investment shall not bear any responsibility, losses or compensations resulting from defects or failures of the equipments or the communication lines that may affect the accuracy or arrival time of the messages sent by the user.
Alinma Investment does not provide any undertakings or warrants relating to the quality, speed, performance, accuracy or otherwise; also it does not guarantee that Alinma Investment's website is free from errors or defects, and the customer acknowledges to hold Alinma Investment harmless against all of that without willful omission by Alinma Investment.
The data and information received by the user are prepared by Alinma Investment or any certified vendor. The user is provided with such data and information on the best effort basis, for the convenience of the user, but they are not guaranteed, therefore Alinma Investment is not responsible for any deficiency, non-accuracy, incompleteness, unavailability, arrival time or any other determination made using such data and information.
Alinma Investment will not be responsible for any computer virus or problems relating to the information provided by any vendor or resulting from the user's personal computer. Alinma Investment will not bear any responsibility for any penetration or piracy.
Alinma Investment may amend/ change these terms and conditions under advice to the customer of such amendment/s. The continuity of using Alinma Investment website by the customer is considered as an acceptance of the amendment. Also the customer may request the amendment of the terms and obtaining the written approval of Alinma Investment on that.